Helping Dupray build traceable, cost-effective fulfillment
After a lot-tracking issue at a previous 3PL made a recall difficult, Dupray needed a fulfillment partner that could bring stronger traceability, serial number tracking, OMS integration, and smarter shipping economics into one operation.
A fulfillment problem exposed the need for better traceability
Dupray came to 247 after a lot-tracking issue at their previous 3PL made a recall more difficult than it should have been. For a brand managing products where batch visibility, serial numbers, and customer-level traceability matter, basic warehousing was not enough.
247 rebuilt the fulfillment workflow around better inventory control, lot tracking, serial number tracking, and cleaner operational data — while also helping Dupray reduce cost per package through smarter carrier and multi-package shipping options.
Dupray needed fulfillment control, not just storage
The previous 3PL’s lot-tracking issue made recall execution harder. Dupray needed a partner that could create a more reliable process for capturing lot data, tracking serial numbers, and connecting product movement back to fulfillment activity.
At the same time, shipping costs needed attention. Dupray’s products can involve larger parcels, accessories, and multi-package shipments, which means carrier choice and packout logic have a direct impact on cost per package.
A fulfillment operation built around traceability and cost control
247 helped Dupray strengthen the operational foundation behind fulfillment: lot tracking, serial number tracking, custom OMS connectivity, regional carrier access, and multi-package shipping logic through Parcel Plus.
Multi-component Dupray bundles without fulfillment confusion
Dupray sells product combinations where a single customer order can involve multiple components — like filters with tabletops, steam cleaners with hoses, and accessory kits with attachments. 247 helped translate those bundle rules into clean warehouse execution.
247 supports Dupray orders that combine core products, accessories, filters, hoses, attachments, and add-ons in one repeatable fulfillment workflow.
Bundles stay connected to the inventory available for each individual component, helping avoid oversells, missing items, and fulfillment exceptions.
Lot tracking, serial tracking, and clear pick instructions help Dupray maintain control across bundled and multi-component shipments.
Steam Cleaner
SKU: DUP-STEAM
Qty 1
Hose
SKU: DUP-HOSE
Qty 1
Attachments
SKU: DUP-ATTACH
Qty Set
One operation for DTC, Amazon FBM, Costco Online, and traceability
247 helped Dupray build a fulfillment operation where orders, inventory, lot tracking, serial numbers, returns, and transportation could be managed in one connected workflow.
From daily DTC orders and Amazon FBM shipments to Costco Online fulfillment and multi-component product bundles, 247 supports Dupray across channels while keeping product movement traceable through lot and serial tracking. Their custom OMS was integrated into the operation so order and inventory data could move cleanly between Dupray’s systems and 247’s warehouse workflows.
From one Ontario node to bicoastal Canadian fulfillment coverage
Dupray started with 247 in Ontario to rebuild fulfillment control around lot tracking, serial tracking, custom OMS workflows, and multi-channel order execution. As volume grows, the operation can expand into British Columbia for stronger west-side coverage.
Parcel Plus helped reduce Dupray’s cost per package by 39%
Dupray’s shipping profile required more than default parcel logic. With larger products, accessories, and multi-package orders, carrier selection and packout decisions had a direct impact on fulfillment cost.
247 helped reduce Dupray’s cost per package by 39% by leveraging regional carriers and stronger multi-package shipping options through Parcel Plus, giving Dupray more control over delivery economics.
247 connected directly to Dupray’s custom OMS
Dupray runs on a custom OMS, so the integration needed to match their operational flow instead of forcing the brand into a generic setup. 247 connected into the order and inventory workflow so fulfillment data could move cleanly between Dupray’s system and the warehouse floor.
That connection made it easier to sync orders, inventory, lot data, serial numbers, shipment updates, and fulfillment activity while letting Dupray continue working inside the system built around their business.
Orders, inventory, lot data, serials, and fulfillment rules route through Dupray’s custom OMS.
Better traceability, stronger control, and lower cost per package.
By moving into 247’s fulfillment operation, Dupray gained stronger lot tracking, serial number visibility, custom OMS connectivity, and smarter shipping workflows through regional carrier and multi-package options.
Improved lot tracking to support recall readiness and product traceability.
Serial number tracking to connect unit-level product movement to fulfillment activity.
Custom OMS integration made order and inventory syncing easier to manage.
Reduced cost per package through regional carriers and multi-package shipping options.
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