Frequently Asked Questions
Do all orders ship same day?
Any orders placed before 12pm EST will ship same day. Orders placed after cutoff ship next business days.
Which carriers do you use?
We have agreements with every carrier - UPS, FedEx, USPS, Fleet Optics, UniUni etc. We rate shop every single order to ensure you get the best rates and delivery times.
Where do you ship?
We ship worldwide.
How do you ship to the United States?
We ship to USA via USPS through Section 321, ensuring you get fast delivery times to your American customers at similar rates to if you were to ship from the United States. No duties, taxes or headaches.
Do you offer retail fulfillment?
Yes. We've shipped to Costco, Walmart, Canadian Tire and several other Canadian retailers. We follow the instructions they give you in extensive detail to make sure your products arrive and are received by the retailer, hassle-free.
Do you offer LTL services?
Yes. We can arrange and book freight for your LTL shipments across Canada.
What's your customer service process like?
Every client is assigned a dedicated onsite customer success manager that they can communicate with on Slack at all times. We pride ourselves on providing incredible customer service. When you succeed, we succeed - and we do our best to make sure you succeed.
Does 247 offer any boxes and packing supplies?
Yes. 247 uses plain brown boxes sized to fit your products, as well as plain poly mailers, bubble mailers, tape, dunnage, sustainable packaging options and shipping labels for all orders.
Does 247 offer kitting?
Yes. the 247 team can perform kitting services to make sure your products are received by your customers the way you want them to be.
CANADA EXPANSION WINDOW
Canada’s Electrolyte Market Is Wide Open
Electrolytes are now treated as food in Canada — creating a faster, easier path for brands to enter the market without opening their own warehouse.
$4.6B+Functional drink market
23%Import growth YoY
1–2 DayCanadian delivery
Enter Canada Without The Headache
You ship inventory to us. We store, pick, pack, and ship to your Canadian customers.
Most Brands Aren’t Here Yet.
Canada has massive demand for better hydration and electrolyte products — but most U.S. brands are still stuck shipping cross-border or not selling here at all.
Less regulatory friction
Local Canadian fulfillment
Toronto + Vancouver warehouses
Fast nationwide delivery
You Focus On Growth. We Handle The Rest.
01
You Ship Inventory
Send product to our Canadian warehouse network.
02
We Fulfill Orders
Storage, pick & pack, shipping, and operations handled.
03
Your Customers Get It Fast
Fast delivery across Canada without opening your own facility.